FAQ
Emergency Contact - 24/7
- +233 55 979 3811
02.
Frequently Asked Questions
Our Frequently Asked Questions provide clear answers to the inquiries we receive most from clients. Whether you’re verifying gold, transferring ownership, using our secure storage facilities, or requesting emergency support, this page gives you accurate information to help you understand our processes better. At Royal CILGold mint, transparency and client confidence are our top priorities.
01.
General Questions
We specialize in gold verification, documentation, ownership transfer, secure custody, logistics coordination, and export preparation. Our operations follow strict procedural and security standards to ensure the safe handling of your assets.
We are based in Accra, Ghana, operating from a secure facility equipped for professional verification, documentation, and asset protection.
Yes. We support clients from across Africa, Europe, Asia, and North America, offering verified documentation, secure storage, export assistance, and ownership transfer services in full compliance with international standards.
All client information, documents, and transactions are treated with the highest level of confidentiality. Our procedures ensure that your personal and asset-related data remain secure at all times.
Typically, you will need proof of ownership, a valid ID, and any existing documentation linked to your asset. For transfers or exports, additional paperwork may be required depending on the service type.
Services Info
Verification usually takes between 30 minutes to 2 hours, depending on the volume and type of evaluation required. We strive to deliver results quickly without compromising accuracy.
The process includes document validation, preparation of new ownership certificates, compliance checks, official approvals, and secure updating of records. This ensures legal recognition of the new ownership.
Yes. We provide secure, monitored storage for both short-term and long-term clients, with facility-level security, insurance options, and controlled access.
Absolutely. We help clients prepare required documentation, verify asset compliance, and meet customs and regulatory requirements to ensure smooth export procedures.
Yes. Our logistics team assists with asset handling, movement coordination, and secure routing to ensure your gold is safely transported to the required destination.
03.
Emergency Questions
Contact us immediately. Our verification team will initiate a recovery and re-documentation process after confirming your identity and asset legitimacy.
Yes. We offer priority services for clients who need urgent processing. These requests receive expedited review and handling from our senior team.
We conduct a detailed re-evaluation using updated verification methods. A final authenticity report is then issued to clarify and confirm the asset’s true status.
For high-priority cases, we offer extended support. Clients can contact our emergency response team for critical issues that require immediate attention.
Notify us at once. We will secure the asset within our custody facility, document the incident, and take corrective steps to ensure your investment remains protected.
Still Have Questions? We’re Here to Help.
At Royal CLIGold mint, your peace of mind is our priority. If you didn’t find the answer you were looking for, our support team is ready to assist you with accurate, confidential, and immediate guidance. Whether you’re verifying gold, processing documentation, or seeking expert support, we’re only one message away.